Contact the Divisions

Having a problem? Here’s where to get help:

Operational Services

Operations or Ops help make stuff happen. We help you find information, find other fan groups, and purchase CoNZealand Merchandise. We’re even managing the Official Parties!

Logon Help Desk

Hours: 24 Hours, but checking more frequently between 0000-1800 NZST

Web Form:

If your friends are having problems with getting connected, use the form or email to contact us.

Information Desk

Hours: 0900-1900 NZST

Discord: #info-desk


The place to ask questions.

Access & Listeners 

They will be available during core CoNZealand hours, with After Hours Listeners staffed on a best effort basis.

Access can be contacted via Discord (there are access-desk text and voice channels) or email to
Listeners can be contacted via Discord (listeners-desk channel, or by typing @listeners in a channel to flag an issue), via Web form ( ) or via email to


Hours: 24 Hours

Discord: #ops-desk or @rovers


Please contact Rovers for in progress Code of Conduct issues, Medical Emergencies, and anything you would contact Rovers/Security for at an in-person convention.

Fan Tables & Fan Parties

Hours: 2300-0200, 0700-1000, 1500-1800 NZST

Discord: @parties, #party-board channel, Fan Tables category, Social and Bar categories

Come chat with bids, upcoming cons, and fan groups. Parties will be listed on the Party Board in Discord, in Grenadine, and on the website.

Flyers, Freebies, and Fanac


Browse through our flyer rack and freebie table, share your creativity with other members.

Sales to Members / Offworld Designs


Contact form:

Convention merchandise including T-shirts, polo, long sleeve denim shirts, pins, hats, messenger bags.
For orders shipping outside the USA only use codeCONZEALAND2020to receive $10 USD total off International Shipping. Minimum Purchase of $22 USD required. One time use per customer.





Hours: Generally 9:00 - 21:00 NZT with some later night items and some European-friendly times. Note that most programme items will be available to attending members to webcast until 9 August 2020; the Webcast link will appear on the programme item detail page for that item within a day or two of the recording

Check our documentation here: