Will there be day passes available for purchase?

Unfortunately, one-day passes are not available this year.

Are there any discounts available for passes?

IDA members receive 25% off on all passes. Join the IDA today to start saving!

What is the conference refund policy?

All pass sales are FINAL. If you are unable to attend the conference, you may transfer your pass to a colleague or donate it to IDA as a tax-deductible contribution. Requests can be made by email to conference@documentary.org.

I registered but cannot locate my email confirmation. How can I get a copy of my registration confirmation?

Registration confirmation emails are sent from no-reply@grenadine.co, entitled “Your Receipt - Getting Real ‘18.” If you are unable to locate the email, please log in or create an account with the email you bought the ticket with. Once logged in, you can find your registration information under “My Tickets.

Are meals included with registration?

Your badge includes complimentary lunch at one of our delicious food trucks each day.

How can I volunteer at the conference?

Please sign-up for our mailing list to receive information about volunteer calls.

Travel and Getting Around

Do you provide complimentary parking?

Complimentary parking is not included with General Admission passes. We encourage all attendees to take public transportation to the Hollywood area.

The closest parking lot is located at LAZ Parking Cinerama Dome at 1400 Ivar Ave, Los Angeles, CA 90028. Rates are: $2 each 15 min, $14 daily max. $7 if entering between 5am and 10am (M-F) exiting by 7pm.$3.5 each 20 min, $20 daily max if entering after 8pm. 4-hour validation is available inside Arclight Hollywood or Cinerama Dome.

I wish to attend from abroad. Who should I contact to obtain an invitation letter to submit with my visa application?

Please submit an inquiry to conference@documentary.org and include your resume/CV with your official name as printed on your passport.

Are there any travel partners or hotel discounts offered to conference attendees?

Getting Real does not have an official travel partner. For information on hotels and accommodation, please click here.

What is the best way to travel to or from LAX?

  1. FlyAway bus: The FlyAway bus service provides frequent non-stop transportation between Los Angeles International Airport (LAX) and Hollywood (1627 N. Vine St.). Buses operate seven days a week and drop passengers off on the Upper/Departures Level of each terminal at LAX. At LAX, passengers board buses on the Lower/Arrivals Level in front of each terminal under the green "FlyAway, Buses and Long Distance Vans" signs.The bus operates daily and departs Hollywood hourly from 5:15 a.m. to 9:15 p.m. One-way fare is $8. For more information about the bus service, call (866) 435-9529 or visit https://flylax.com/en/flyaway.

  2. Rideshare: If you are planning on using Uber, Lyft, or other rideshare services, please note that LAX has designated “Ride Service pickup” areas. The locations are on the upper Departures Level marked by round signs with the letters A through E. When you are using the apps, they will still give you a choice of the closest location.

  3. Hotel shuttles: Please check with your hotel to see if they offer free shuttle service from the airport.

  4. Car rental: Car rental can be convenient if you plan to travel outside of the LA metro area, but traffic congestion will be significant and parking may be difficult to find.

What public transportation are available in LA?

If you choose to stay outside of the Hollywood area, the conference hub is easily accessible through LA Metro. The closest rail stop is the Hollywood / Vine station on Metro Red Line. LADOT DASH also provide frequent, inexpensive and convenient bus service across the City of Los Angeles. Please use the Metro Trip Planner to find the itinerary that works best for you.


When will the schedule be announced?

The conference schedule will be released August 23rd.

Are all sessions open to all pass-holders?

While the conference badge is an all-access credential, sessions taking place in smaller venues will require RSVP on Grenadine. A first-come, first-served standby line will be available outside all public sessions.

In addition to public sessions, there will be closed sessions that are limited to filmmakers only, no industry permitted. Pre-registration for closed sessions will also open in September.

To ensure your seat at public sessions and sign-up for closed sessions, you must create a Grenadine account and activate your profile after purchasing your pass.

How can I build my own schedule?

You must register for a Grenadine account in order to build your own schedule and sign up for RSVP-required sessions. You can create your schedule on your browser or on the mobile app if you are logged in with the same account. Your schedule will auto-sync.

When will the mobile app become available?

The app will become available in conjunction will the program release mid-August.

At The Conference

Where is Getting Real ‘18 located?

The 2018 edition of Getting Real takes place in Hollywood, California. Conference venues are located around the Sunset Blvd and Vine St. area. Please click here to see all conference venues on Google Map.

Are conference venues wheelchair accessible?

All of our venues are ADA accessible.

Is there free public Wi‑Fi in conference venues?

Unfortunately, public Wi‑Fi is not available at all of our conference venues. Please click here to view a list of Wi-Fi cafes on Google Map.

Is there a dress code?

There is no dress code at Getting Real. Please wear comfortable walking shoes and attire appropriate for the hot, sunny Los Angeles summer weather. You may want to bring a light jacket or sweater as some of the venues may be chilly inside.

Are service animals welcome?

In compliance with the Americans with Disabilities Act (ADA), all venues permit people with disabilities to bring their service animals into all areas of the facility where customers are normally allowed to go.

Will onsite childcare be available?

Unfortunately, we are unable to provide childcare services at Getting Real.

If you have any additional questions and concerns, please contact us at conference@documentary.org.