Grenadine Support

How can I create a login?

From the event website just click on the “Log in” menu item on the right upper corner of the page. A “Welcome” page will list the different possible login providers. Just click on your favorite login provider (ex: Facebook, Google,etc.) and follow the steps. You will be asked to enter or confirm your first and last name to allow Grenadine to find you if you already exist in the organizer database.

In case you do not want to use a login provider, you can still create a login using an email address and password. To do so click on the link “Need an account? Create one” below the list of login providers.

How can I update my contact information?

You can update your contact information from the event website :

  1. First you need to Login
  2. Once logged in, go to “My account -> My Contact Information

This page allows you to update your personal details, postal addresses, phone numbers, and email addresses.

** If you did not receive the first confirmation email, follow these steps to ask for a resend:

1. Click on the ‘Login with email and password’ that appears in red.
2. Click on the ‘Didn’t receive instructions’ link just below the BLUE ‘Login’ button.
3. You should receive a confirmation email at the above email that has been used to register you.
More information on using the conference website can be found here: https://docs.grenadine.co/intro-to-grenadine-for-event-attendees.html