Phillippa Biggs is an economist and qualified accountant at the International Telecommunication Union (ITU) since 2005. She holds a Natural Sciences degree from Cambridge University, an accountancy qualification from the ICAEW and a Master’s degree in Economics for Development from Oxford University, where she won the Oxford University Prize for Best Overall Performance in her Masters degree, as well as two diplomas (in both Economics and Statistics) from the UK’s Open University. Prior to joining ITU, Phillippa worked for two other UN agencies, as an Economic Affairs Officer at UNCTAD and as a consultant with UNIDO in Tanzania and Egypt. She is now an economist, editor and chief author of the State of Broadband reports (www.broadbandcommission.org), World Information Society Report (www.itu.int/wisr), the Status of VoIP Worldwide report, and ITU’s Confronting the Crisis reports (www.itu.int/crisis2009). She analyses developments in broadband, VoIP and 3G markets around the world.