SA-P01-028-interactive - Methodological issues of surveys on information and communication technology (ICT) use after work

Track:
Person-technology interface
What:
Interactive Poster Presentation
When:
1 hour 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
Technology, work-design and human-machine-systems
Person-technology interface
SA-P01-028-interactive
Methodological issues of surveys on information and communication technology (ICT) use after work
A.-K. Seipp*, S. Ohly, L. Duranova, A. Schmitt, J. Braukmann
 
 
Content: Purpose:
Work-related ICT use after work is an emerging topic in work and organizational psychology. There are different delivery modes for surveys. It is unclear whether online methodology influences survey results. Particularly, do online questionnaires initiate or prolong work-related ICT use after work? To answer this question, we tested if the delivery mode influences the incidents and length of work-related ICT use after work.
Design/Methodology:
We used a diary study with 167 German knowledge workers. Data were collected on 7 consecutive working days in the evening before bedtime either online via ICT devices (smartphone, tablet etc.) or via paper pencil surveys, asking for total time of work-related ICT use and the ICT device used. The paper-pencil survey was used as control group (n=16) to identify the impact of delivery mode.
Results:
Independent t-tests showed no significant influence of delivery mode. Using ICT to collect data did not result in longer work-related ICT use compared to paper-pencil measurement. Additionally, it did not affect which ICT devices were used.
Limitations:
Results cannot be generalised to additional outcomes as we only tested the impact of delivery mode on work-related ICT use.
Research/Practical Implications:
The results show that researchers interested in ICT use after work do not need to fear method artefacts. It enables researchers to renounce the use of effortful paper-pencil surveys and encourages them to use less demanding ICT as delivery mode.
Originality/Value:
To our knowledge, previous research did not analyse the impact of delivery mode on ICT use after work.  
 
 
 
 
 
 
Participant
Kassel University
Doctoral Researcher

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