TH-P01-020-interactive - Spillover Effects of Emotional Labor on Diet and Alcohol Behaviors

Track:
Emotional labor
What:
Interactive Poster Presentation
When:
1 hour 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
Emotion in the workplace
Emotional labor
TH-P01-020-interactive
Spillover Effects of Emotional Labor on Diet and Alcohol Behaviors
T. Lauricella*, C.-H. Chang 1
1Psychology, Michigan State University, East Lansing, United States
 
Content: Purpose
This study uses a mood repairment framework and a distress/eustress lens to investigate the impact of emotional labor strategies on behaviors that influence physical health, namely quality and quantity of food and alcohol consumption. We hypothesized that individuals that engage in surface acting will experience distress and subsequently consume a larger quantity of and poorer quality of food and alcohol in order to feel better, whereas individuals that engage in deep acting will experience eustress – a positive stress response – which would be negatively associated with poor quality and large quantity of food consumption and alcohol consumption.
Design/Methodology
We used an experience sampling design where 45 servers and bartenders filled out three surveys a day for 10 working days: one before work that assessed stress; one after work that assessed stress and emotional labor; and one before bed that assessed quantity and quality of food and alcohol consumption.
Results
Preliminary multilevel analyses conducted showed partial support for our hypotheses. The relationship between emotional labor, alcohol, and food quantity was significant.
Limitations
Our results may not generalize to individuals that have negative display rules (i.e. tax collectors).
Research/Practical Implications
The results suggest that emotional labor impacts lifestyle behaviors that affect physical health. Future research could explore additional lifestyle behaviors, including smoking and exercise.
Originality/Value
This study is the first to examine the relationship between emotional labor and food consumption, as well as the first study to examine the relationship between emotional labor and alcohol using a non-cross-sectional design.
 
 
 
 
 

 
 

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