TH-P01-023-interactive - Exploring the appraisal bias model of cognitive vulnerability in organizational situations

Emotions and organizational contexts
Interactive Poster Presentation
1 hour 30 minutes
O'Brien Foyer
Emotion in the workplace
Emotions and organizational contexts
Exploring the appraisal bias model of cognitive vulnerability in organizational situations
P. G. Forster*, K. Gentsch 1, R. Pekrun 2, K. R. Scherer 1
1University of Geneva, Geneva, Switzerland, 2Ludwig-Maximilians-University of Munich, Munich, Germany
Content: Purpose
The appraisal bias model of cognitive vulnerability (Mehu & Scherer, 2015) suggests that inflexible appraisal patterns of different situations cause similar emotional responses, independently of the context. Evaluating situations consistently immoderate may lead to more/less intense emotions which require increased/decreased emotion regulation efforts that might be disproportionate to the demands of a situation.
Conducting an online study, participants (N = 26) were asked to experience nine emotional situations (negative, ambiguous, and positive events for employees) and rate their appraisal pattern of each situation. We further measured depression-, anxiety-, and stress-related symptoms during the last week (Lovibond & Lovibond, 1995) and emotional labor (EL; Neubach & Schmidt, 2006).
Consistent with prior research (Gentsch et al., 2015), the results showed a positive correlation between emotion intensity and emotion regulation effort for negative and open situation but not for positive situations. Depression scores correlated with conduciveness appraisals; anxiety scores were related to unpleasantness, coping, and no adjustment appraisals; stress scores were related to unpleasantness and no coping appraisals. Unpleasantness appraisals were related to EL.
A more sufficient sample is necessary to validate the present findings.
Research/Practical Implications
In the organizational context appraisal patterns related to depression symptoms, anxiety, and stress differ from the contexts of daily life and educational settings (Gentsch et al., 2015). Furthermore, the results imply that unpleasantness is related to EL which has been recognized to drives emotional exhaustion (Judge et al., 2009).
This study is the first exploring the relevance of appraisal bias as a risk factor for adverse affective dispositions in the organizational context.


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