TH-P01-060 - The link between 12-hour or 8-hour shifts and burnout among health care providers: the role played by satisfaction with working hours.

Track:
Burnout and fatigue
What:
Poster Presentation
When:
3 hours 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
 
Employee stress and burnout
Burnout and fatigue
TH-P01-060
The link between 12-hour or 8-hour shifts and burnout among health care providers: the role played by satisfaction with working hours.
S. Schoenenberger*
 
 
Content: This paper examines the contribution of shift hours and satisfaction with schedules on burnout. The impact of 12-hour shifts on work and health at work has been studied, with no consensus. Some researchers found 12-hour shifts are better than 8-hour shifts, other researchers found the opposite results. Several factors have to be taken into account, for example starting times or the pattern of shifts. Even if those factors are important, another one has been less investigated: are people satisfied with their working schedules? Indeed, employees who are satisfied with their schedules feel less burnout than those who are less or not at all satisfied. Taking this into account, the question is: is burnout more impacted by working hours, satisfaction with schedules or an interaction between these two variables.
The participants were 269 employees in a French hospital: nurses (42%), nursing auxiliaries (37%), cleaning staff (77%), midwives (8%), laboratory technicians (2%) and other (<2%:). The Burnout was measured using the MBI scale (Emotional Exhaustion, Cynicism, Professional Efficacy). We asked their schedules (12 or 8-hour shifts) and satisfaction about their schedules.
Results show that employees feel less emotional exhaustion and cynicism when they work in 12-hour shifts. There are moderating effects from the satisfaction with the worker’s schedule. For cynicism, the protective effect of 12-hour shifts is higher for employees who are dissatisfied with their schedules. For emotional exhaustion, there is a strong protective effect for employees in 12-hour shifts who are satisfied and a negative effect for employees in 12-hour shifts who are dissatisfied.
 
 
 
 
 

 
 

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