TH-P01-075 - Measuring Employee Tolerance Attitude towards Deviance

Counterproductive Work Behavior
Poster Presentation
3 hours 30 minutes
O'Brien Foyer
Conflict in organizations
Counterproductive Work Behavior
Measuring Employee Tolerance Attitude towards Deviance
K. Narayanan*, S. murphy 1
1business school, university of edinburgh, scotland, United Kingdom
Content: Purpose
Employee deviance behaviours is the behaviour that violates organizational norms and in doing so threatens the well-being of the organization and its members. The huge financial impact of these behaviours on organizations is the main reason for increased research in this area. The reasoning ability of individuals determines their decision to engage in such behaviours. Inconsistency in addressing any questionable behaviour within an organization would result in tolerant behaviour, thus encouraging other employees to engage in deviant behaviours. Thus there is a need to measure the tolerance attitude of employees towards supervisor, group and organizational member’s deviance behaviours. The purpose of this paper is to develop a scale to measure Employee Tolerance Attitude for Deviance.
A semi-structured open-ended interview was conducted among employees both in Indian (N=15) and United Kingdom (N=13) organizations.  The interviews were then coded in NVivo into different items for testing.
The items were tested for descriptive and construct validity at various organizations both in India and UK thus proving the scale’s use in different cultural contexts.
This scale is yet to be tested to measure attitude towards other counterproductive behaviors, as it was developed to measure workplace deviance
Research/Practical Implications
Thus the scale measures, individual’s tolerance attitude towards deviance contributing to the theory of planned behaviour.
Previous studies have focused on individual’s reactions to deviant behaviour such as bullying in classroom context thus this study determines the tolerance attitude of individuals towards organizational and interpersonal deviance in the organizational context.


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