TH-P01-075 - Measuring Employee Tolerance Attitude towards Deviance

Track:
Counterproductive Work Behavior
What:
Poster Presentation
When:
3 hours 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
Conflict in organizations
Counterproductive Work Behavior
TH-P01-075
Measuring Employee Tolerance Attitude towards Deviance
K. Narayanan*, S. murphy 1
1business school, university of edinburgh, scotland, United Kingdom
 
Content: Purpose
Employee deviance behaviours is the behaviour that violates organizational norms and in doing so threatens the well-being of the organization and its members. The huge financial impact of these behaviours on organizations is the main reason for increased research in this area. The reasoning ability of individuals determines their decision to engage in such behaviours. Inconsistency in addressing any questionable behaviour within an organization would result in tolerant behaviour, thus encouraging other employees to engage in deviant behaviours. Thus there is a need to measure the tolerance attitude of employees towards supervisor, group and organizational member’s deviance behaviours. The purpose of this paper is to develop a scale to measure Employee Tolerance Attitude for Deviance.
Design/Methodology
A semi-structured open-ended interview was conducted among employees both in Indian (N=15) and United Kingdom (N=13) organizations.  The interviews were then coded in NVivo into different items for testing.
Results
The items were tested for descriptive and construct validity at various organizations both in India and UK thus proving the scale’s use in different cultural contexts.
 
Limitations
This scale is yet to be tested to measure attitude towards other counterproductive behaviors, as it was developed to measure workplace deviance
 
Research/Practical Implications
Thus the scale measures, individual’s tolerance attitude towards deviance contributing to the theory of planned behaviour.
 
Originality/Value
Previous studies have focused on individual’s reactions to deviant behaviour such as bullying in classroom context thus this study determines the tolerance attitude of individuals towards organizational and interpersonal deviance in the organizational context.
 
 
 
 
 

 

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