TH-P01-095 - How does social rejection impact an individual's emotions? Capturing discrete negative emotions in real time.

Track:
Management of emotions at work
What:
Poster Presentation
When:
3 hours 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
Emotion in the workplace
Management of emotions at work
TH-P01-095
How does social rejection impact an individual's emotions?  Capturing discrete negative emotions in real time.
S. Kent 1,*, J. Hunter 2
1Management, 2Psychology, University of Otago, Dunedin, New Zealand
 
Content: Purpose
 
The purpose of this study is to examine how social rejection affects individuals’ discrete negative (e.g., anger, frustration, fear, sadness etc.) and positive emotions (e.g., joy, surprise, etc.) and their loyalty to the group.
 
Design/Methodology 
 
In our study, we ask questions about the participants’ subjective state (i.e., anger, frustration, enthusiasm, etc.), their perceptions of aggression, and if they are committed to the group after experiencing social rejection by using Experience Sampling Method (ESM).  The participants (n=120) are put into three conditions, which are:  control group, supportive group, and non-supportive group.  The inclusion criterion is:  current University of Otago business and psychology students who are over the age of 18.
 
Results
 
The findings of the study will reveal the effects of repeated exclusion on discrete emotions and their impact on group loyalty.
 
Limitations
 
We are cognizant of losing the context of individuals’ experiences when using this sampling procedure.  Additionally, we acknowledge that participants may underreport or hide their true affective state. We are only focused on specific aspects of their experience, which means that they are likely additional factor that contribute to the outcome that we are assessing. 
 
Research/Practical Implications 
 
The practical implication of this study would be the understanding of an individual’s experience of rejection and how they regulate their emotions during the aggressive event when reporting it to their human resources department.  Additionally, how organisations should respond to attenuate rejection and promote positive emotions, which in turn, increases job performance/satisfaction.  
 
Originality/Value 
 
This study adds to the current aggression literature by examining an individual’s momentary affectivity in live time (i.e., using experiential sample method) when experiencing aggression. 
 
 
 
 
 

 
 
 
Participant
University of Otago

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