TH-P01-113 - The Role of job satisfaction in the relationship between perceived work stress and perceived performance

Track:
Work stressors
What:
Poster Presentation
When:
3 hours 30 minutes
Where:
O'Brien Foyer
Discussion:
0
 
Employee stress and burnout
Work stressors
TH-P01-113
The Role of job satisfaction in the relationship between perceived work stress and perceived performance
S. GOK*, H. AGUN 1
1MARMARA UNIVERSITY, Istanbul, Turkey
 
Content: Purpose: Prior research has found that work stress is causally related to perception of performance. In addition, prior research has determined the relationship between work stress and job satisfaction. Thus, this study aimed to investigate the mediating effect of job satisfaction in the relation between perceived work stress and perceived performance.
Methodology: A total of 100 air hostesses from an airline company located in Istanbul participated in the questionnaire survey (response rate 100%).
Results: Work stress explained 56% of the variance in job satisfaction and job satisfaction explained 61% of the performance. When we added job satisfaction to the previous regression analyses, and the regression coefficient for the relationship between work stress and performance decreased from 0.702 to 0.523. Higher work stress and lower job satisfaction negatively affected the perceived work performance. In addition, job satisfaction mediated the effect of perceived work stress on perceived performance, but only partially, as work stress has a direct path to work performance.
Limitations: This study is limited by its relatively small sample size and its cross-sectional nature, thus in further investigation the sample size should be enlarged and other potential moderators of this relationship should be explored.
Practical Implications: Our findings provide important information that increasing job satisfaction level among employees in high stress situations, like Airline Company employees in Turkey, should be helpful increasing their work performance.  
Originality/Value: The present study adds to the literature by demonstrating the job satisfaction with stress and performance link in a different cultural context and profession.
 
 
 
 
 

 
 
Participant

My Schedule

Add to Your Schedule