Symposium 2483 - Meetings At Work: New Insights In Meeting Interactions, Networks, Leadership, And Diversity

Group and team processes
Thursday May 18   11:30 AM to 01:00 PM (1 hour 30 minutes)
Teams and workgroups
Group and team processes
Meetings at work: New insights in meeting interactions, networks, leadership, and diversity
E.-M. Schulte*
Main Abstract Content: State of the Art: Meetings are an integral part of employees’ everyday workplace experience. Although previous research demonstrated the relevance of meetings for individuals, teams, and organizations (e.g., Allen et al, 2015), more empirical work is needed to fully understand what happens in meetings, how this impacts meeting and team success, and how employees and leaders can improve meeting quality.
New Perspectives/Contributions: This symposium offers new insights by examining meetings from different perspectives. First, Farley introduces a real-time coding methodology for verbal meeting interactions and compares the impact of three different feedback conditions on several outcomes. Handke and colleagues combine network and interaction analyses to investigate the impact of initial meetings on swift trust. Straube and Kauffeld apply diversity faultlines to meeting interaction by proposing a measure to assess between-subgroup communication. Lehmann-Willenbrock and Allen conduct an experiment to analyze the impact of meeting lateness on satisfaction and meeting communication. Finally, Schulte and colleagues examine the mediating role of shared leadership in meetings in the relationship between leader-member-exchange and team effectiveness.
Research/Practical Implications: This symposium integrates life coding, video-data, experimental, and longitudinal research designs. Thereby, the importance of high quality leader-member-exchange relationships, starting meetings on time as well as interactions in the meeting (e.g., socio-emotional statements, between-subgroup communication, shared leadership behavior) is highlighted. Based on these results, all contributions offer insights in practical advices for managers to improve meetings. Introducing new methods (i.e., real-time coding) and measures (i.e., between-subgroup communication) further offers new opportunities for future research. 

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