Fr-OR-S90-2 - Owner Perceptions Of Hr Systems And Employee Reactions In Small Business

Strategic HR
Oral Presentation
Part of:
Friday May 19   03:15 PM to 03:30 PM (15 minutes)
O'Connor Theatre
Human resource management
Strategic HR
Owner Perceptions of HR Systems and Employee Reactions in Small Business
C. H. Lee 1,*, P. S. Chen 2, F. M. Hwang 3
1Graduate Institute of Human Resource & Knowledge Management , National Kaohsiung Normal University , 2Department of Human Resource Development, National Kaohsiung University of Applied Sciences, Kaohsiung, 3Department of Education, National Chiayi University, Chiayi, Taiwan, Province of China
Content: This study examines the effect of small business owners’ perceptions of commitment- and compliance-based human resource (HR) systems on employee organizational citizenship behavior (OCB) through the mediating effect of psychological contract fulfillment (PCF). This study hypothesized that this mediating effect is moderated by employee age. Multilevel modeling results from a sample comprising 315 employees from 38 small business indicate that owner perceptions of commitment-based HR systems positively affects employee PCF and induce a positive indirect effect on OCB, whereas those of compliance-based HR systems have a negative indirect effect. Additionally, the results confirm that employee age moderates the association between employee PCF and OCB. The two moderated–mediated relationships were observed among older workers but not for younger employees.

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