FR-P02-081 - The use and acceptance of visual management and psychosocial collaborative mechanisms in engineering

Group and team processes
Poster Presentation
Friday May 19   02:00 PM to 05:30 PM (3 hours 30 minutes)
O'Brien Foyer
Teams and workgroups
Group and team processes
The use and acceptance of visual management and psychosocial collaborative mechanisms in engineering
P. Crouzat 1,*, M.-E. Bobillier-Chaumon 1
1Institute of Psychology - University Lyon 2, BRON, France
Content: Purpose
Visual management aims to reinforce the decision-making process and the setting of objectives, via a set of set of visual markers. In the engineering division of the company studied, the way these tools are used differs from one team to another or may even remain unused. In addition, use is not necessarily collaborative. The aim of this study is to determine which psychosocial and organizational factors explain differences in the use and level of acceptance of visual management. To do this, we made the assumption that situated acceptance and use of these tools would be linked to the structure and the vitality of the working unit identity (Clot, 1999; Caroly, 2010)
We conducted semi-directive interviews with people from three teams who use visual management. We analyzed the content and used the situated acceptance model (Bobillier-Chaumon, Dubois, 2009) to evaluate acceptance of tools. 
We observed a link between levels of acceptance and two uses (control, information sharing). In addition, collaborative use appears in the team with the most structured collective mindset. The analysis shows a link between a space for regulation and improved acceptance and more efficient use of the tools.
The results confirmed our hypothesis but, must be applied to other areas where these tools are used before justifying more broadly applicable conclusions.
Research/Practical Implications
The results imply that the development of spaces and time dedicated to regulations foster a collective mindset and the efficient use of tools.
According to our results, it would be in the company’s best interest to adapt implementation processes that include team regulation in order to develop collective and efficient use of management tools.
Key words : collective activity, visual management, situated acceptance.
Aeronautical company
Organisational psychologist/PhD student

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