Th-SYM-1022-5 - Legislation As Problem-Focused Coping In Workplace Bullying: Indo-Dutch Perspectives

Bullying and harassment
Thursday May 18   01:15 PM to 02:15 PM (1 hour)
Conflict in organizations
Bullying and harassment
Legislation as problem-focused coping in workplace bullying: Indo-Dutch perspectives
P. D'Cruz 1,*, R. Mulder  2, E. Noronha 1, N. Beerepoot 3, S. Magala 4
1Organizational Behaviour , IIM Ahmedabad, Ahmedabad, India, 2RUD Zeeland, Middelburg, 3Geography, Planning and International Studies, University of Amsterdam, Amsterdam, 4Personnel and Organizational Studies, Rotterdam School of Management, Rotterdam , Netherlands
Main Abstract Content:  
Purpose: Legislation is believed to facilitate targets’ problem-focused coping in workplace bullying, opening up avenues beyond emotion-focused coping that is involuntarily relied upon. By ascertaining the veracity of this claim in the Netherlands whose Working Conditions Act/Arbowet is among the first workplace bullying legislation worldwide, we seek to propose a similar framework for India where such a law is absent despite widespread prevalence of the phenomenon.
Design/Methodology: A qualitative inquiry is being conducted with Dutch and Indian key informants (lawyers, academics/experts, unionists, labour commissioners/inspectors, HR managers, OHS personnel, confidential counsellors) and Dutch targets. Key informants’ interviews focus on the relevance and (potential) effectiveness of the legislation. Targets’ interviews, rooted in van Manen’s hermeneutic phenomenology, capture subjective experiences with the law. Snowball sampling, guided by saturation, thematic analyses and theoretical generalizability inform the study.
Results: Dutch key informants highlight the implementation, strengths and challenges associated with the Arbowet, providing bases for developing a sound framework for India. Indian key informants express concerns about the execution of such a legislation, given the sociocultural context. Dutch targets’ interviews are ongoing.
Limitations: Significant differences in the Dutch and Indian cultural and economic environment could impede the application of the findings.
Research/Practical implications: Dutch stakeholders gain insights into the Arbowet while Indian stakeholders benefit from recommendations for a legal framework addressing workplace bullying.
Originality/value: Apart from expanding existing problem-focused coping strategies pertinent in workplace bullying situations, understanding targets’ experiences with legislation in general and in the Netherlands in particular and propounding a legal framework for India are important contributions.

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