Symposium 1382 - Is Constant Work-Related Technology Use Inevitably Bad For Employees? Scrutinising The Associations Of Technology Use And Well-Being

Scheduling of work
Friday May 19   04:15 PM to 05:45 PM (1 hour 30 minutes)
Work-Life Interface
Scheduling of work
Is constant work-related technology use inevitably bad for employees? Scrutinising the associations of technology use and well-being
S. Schlachter 1,*, L. Duranova 2
1School of Psychology, University Of Surrey, Guildford, United Kingdom, 2FOM – University of Applied Sciences Frankfurt, Frankfurt, Germany
Main Abstract Content: State of the Art:
Constantly using information and communication technologies (ICTs) for work, particularly during non-work time, has frequently been associated with negative outcomes for employees’ well-being and work-life balance. However, these associations are not as inevitable as occasionally suggested since research findings have been inconsistent. Research is thus needed to scrutinise the associations between work-related ICT use and different facets of well-being to provide more clarity of the relationships and potential boundary conditions.
New Perspectives/Contributions:
Six studies are presented which examine different aspects of well-being in the context of ICT use. The first four studies examine different conditions under which ICT use is negatively (i.e., work-family conflict, negative affectivity) or positively (i.e., ICT use-related perceived control, goal achievement, cyberslacking at work) associated with well-being. The fifth paper suggests that the association between work-related ICT use after hours and psychological detachment is bidirectional. The last paper concludes that information overload through ICTs is a less powerful predictor of reduced well-being when considering general workload as well.
Research/Practical Implications:
This symposium extends our knowledge of work-related ICT use and its associations with employee well-being, and under which conditions these associations could be exacerbated or buffered. The symposium further questions frequently claimed negative effects of constant ICT use on well-being by testing reversed causation models.
The findings are of interest to organisations aiming to approach technology use on a finer-grained level as this symposium outlines for which employees ICT use might be more or less beneficial enabling more individualised support.

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