Th-SYM-1623-6 - Investigating the Dynamics of Proactivity and Affective Well-being: How Employees Feel in the Process of Making Things Happen at Work

Track:
Organizational Citizenship Behaviour
What:
Symposium
When:
Thursday May 18   11:30 AM to 12:30 PM (1 hour)
Where:
O'Connor Theatre
Discussion:
0
 
Positive organizational behaviour
Organizational Citizenship Behaviour
Th-SYM-1623-6
Investigating the Dynamics of Proactivity and Affective Well-being: How Employees Feel in the Process of Making Things Happen at Work
U. K. Bindl 1,*
1Department of Management, London School of Economics and Political Science, London, United Kingdom
                     
Main Abstract Content: Purpose
Organizations benefit from proactive employees who propose or initiate improvements at work. Although a considerable body of research suggests that happy employees are overall more likely to engage in proactivity at work, little is known about how proactivity influences affective well-being. 
Design/Methodology
To develop an understanding of how employees feel in the process of engaging in proactivity, I conducted a qualitative study of proactivity at the service center of a multinational energy organization. The findings of this study are based on 92 episodes of work-related proactivity by employees and their managers in the organization. 
Results
Results indicate that participants experienced salient and distinct qualities of affective well-being across each of the main phases (issue identification, implementation, and reflection) of engaging in proactivity. In addition, affective well-being in the issue reflection phase of the proactivity process informed future motivation to engage in proactivity in reports of participants. Finally, I illustrate how managers at higher ranks in the organization overall benefitted from more positive influences of proactivity on affective well-being in the process of engaging in proactivity at work. 
Limitations
Future research should investigate other organizational contexts more generally. 
Research/Practical Implications
This research contributes to our understanding on affective well-being in the process of and as an outcome of proactivity.   
Originality/Value
Based on the results of this study, I discuss how organizations may promote and sustain proactivity in their staff by facilitating improved affective well-being in the process of engaging in proactivity at work.
 
 
 
 
 

 
 
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