Fr-OR-S105-2 - Organizational Identification As Engine Of Workplace Deviance?

Counterproductive Work Behavior
Oral Presentation
Partie de:
vendredi 19 mai   04:30 PM à 04:45 PM (15 minutes)
Conflict in organizations
Counterproductive Work Behavior
Organizational Identification as Engine of Workplace Deviance?
M. Götz 1,*, K. Jonas 1
1Social and Business Psychology, University of Zurich, Zurich, Switzerland
Content: Purpose
Workplace deviance (WD) is commonly understood as deliberate counterproductive behavior by organizational members that can entail significant direct as well as indirect costs for an organization. A consistent theoretical understanding of workplace deviance is currently lacking. Following the Social Identity Approach, WD can be understood as a mere violation of the norms of a reference group, namely the organization, regardless of the form of violation. Thus, we postulated Organizational Identification (OI) as central predictor of destructive (also counterproductive work behavior, CWB) as well as constructive deviance (also organizational citizenship behavior, OCB). OI itself, following arguments from the Social Exchange Theory, should be influenceable by leader member exchange (LMX) if that was of high quality and the supervisor would be perceived to embody the organization.
We surveyed 502 employees in Switzerland twice, thereby separating the measurements of predictors, “mediators”, and outcomes by a lag of two weeks.
We tested our model applying structural equation modeling and found full support for all hypothesized direct and indirect relationships.  
Limitations regarding this study are that (1) causal interpretations are not feasible, (2) potential nonresponse could have biased the results, and (3) not all known predictors of workplace deviance were included into this study.
Research/Practical Implications
Strengthening employee’s OI appears to be promising way for organizations to prevent CWB and at the same time promote OCB.
To our knowledge, this study is the first to empirically demonstrate OI as central predictor of both, OCB and CWB, in the same sample.

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