Fr-OR-S66-2 - Effecting Change: When Does An Innovation Become A Violation?

Risk and safety management
Oral Presentation
Partie de:
vendredi 19 mai   09:15 AM à 09:30 AM (15 minutes)
Occupational and organizational safety
Risk and safety management
Effecting change: When does an innovation become a violation?
A. Bannister-Tyrrell*, K. Carrick
Content: A study being conducted through the School of Psychology at the University of Newcastle (Australia) is researching innovative decision making within aviation maintenance. The trend to train aviation technicians in business process reforms, such as; Lean, Six-Sigma, and Continuous Improvement; indicates an expectation for the identification and implementation of innovative solutions to business performance. However, within highly regulated industries such innovations may be considered violations were they to extend into the conduct of maintenance rather than just being constrained to a business improvement process.
Capturing and capitalising on innovation requires an understanding of the decision precursors, actions and implications of the originator and an understanding of the effect that the decision has on the change process. Acknowledgement of risk and an acceptance of the extant risk profile will be dependent upon the scope of the innovation and its relationship to the intended innovation decision action. In order to address the innovation-risk balance a requirement exists to understand the implications of effective risk awareness, the veracity of risk mitigation strategies and the establishment of risk barriers to prevent violations from materialising from innovative actions.
The research involves aviation maintainers, airworthiness regulators, accident investigators as well as policy developers and implementers. Study participants comprise commercial airlines, General Aviation, Defence and heavy maintenance contractors. The research utilises two quantitative instruments as well as qualitative interviews. Data drawn from the research project suggests a disconnect exists in the application of risk and the extant acceptance of the inherent risks involving innovation in aviation maintenance.

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