CARE partners with community-based individuals & marginalized community organizations to identify needs & priorities, then develop & implement equitable, accessible, & community-led solutions for people & pets. We’ll discuss research behind this approach & suggestions for integrating community wisdom into evaluating your program. Attendees will understand how shifting community engagement to partnership, not servitude, advances health equity & promotes comprehensiv...

In this interactive session we will review the basics behind an intake exam and explore some of the most common findings in each species.

Let’s use real world examples of what it looks like when people can’t or don’t get needed medical care for their pets. We will examine cases and generate creative solutions to common barriers faced, then facilitate creative pathways of alternative approaches through REDI. These opportunities help increase awareness of barriers and motivate proactive steps to encourage inclusion of these communities. This results in increased preventive care, animal and human health, and pets staying home.

This session will cover basic dog body language and fear-free handling and is intended for those new to animal welfare or anyone looking to brush up on their knowledge. Back to Basics: Dog Behavior, Body Language & Fear Free Handling is good for 1 CEU for CPDT-KA certificants. Attendees must bring their certificate number to the session and check in with the N...

Are you guilty of policing poverty within the animal welfare industry? Let’s explore the impact of decisions made by animal control, shelters, and veterinary professionals on families in need of support. Challenge your mindset as we discuss alternatives to removing pets from homes, ticketing families with citations, and reactive practices, emphasizing resource provision over judgment. Attendees will gain insights on distinguishing malice from poverty in their practices, fostering positive tra...

Why do so many animal health care professionals dread working with cats?  Is the way we engage with cats and their owners creating a roadblock to care?  When we adjust how we handle and communicate with cats and their people, we will actually look forward to those interactions. This will open the door to developing a more successful relationship with this often misunderstood species and you will gain a reputation for being "c...

Join the discussion on how being a Disruptor is conducive to creating more inclusive, lifesaving programs. We will examine the positive impact of important Disruptors throughout history and the related social changes that positively influence our lives today. We will apply a Disruptor approach to Animal Welfare by reviewing practical steps for assessing programs and identifying opportunities for programmatic changes to support keeping companion pets with their families and embracing “well-bei...

Providing excellent client services is essential to building trust and positive partnerships between your agency and the community. But what if we took it beyond the front desk, and implemented a culture of hospitality across the entire organization? Attendees will leave the session understandingDifference between client services and hospitality