Customer Service

We're here to help.

If you need general information, you can find information desks in four locations:

  • near the Nationwide Room on the first floor of the Hyatt
  • near the Franklin Rooms on the second floor of the Hyatt
  • near the A Meeting Rooms on the ground floor of the Greater Columbus Convention Center
  • If you need more detailed or complicated help, you can contact our customer service department via Alternatively, for urgent matters, please stop by Con Ops.

Some links for you:

Have an excellent weekend!