Know Your Customer [Netcracker]

What:
General Session
When:
Thursday Dec 08   09:40 AM to 10:20 AM (40 minutes)
Where:
Sabal Palm
Discussion:
0
Paul Hughes, Director of Strategy (Netcracker)

Managing the Actualized Customer in Today’s Digital Age
Welcome to the age of the ever connected consumer. Today's telecommunication service providers must address the entire customer experience across multiple channels and multiples services. Doing do requires a transformation of processes from marketing and discovery, through to delivery and support. This presentation will highlight some best practices that will help provide the right insights to the right customer at the right time.
Speaker
Netcracker Technology

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