Accelerating New Services: Concept to Cash [Sigma Systems]

General Session
jeudi 8 déc.   03:40 PM à 04:20 PM (40 minutes)
Sabal Palm
Rick Mallon, Vice President, Marketing & Alliances (Sigma Systems)

Communications Service Providers (CSPs) are currently at an inflection point. Major trends are disrupting the industry: the Internet of Everything (IoE), mobile device technology and apps, cloud computing, information growth, and security most notably among others. We are in a new era of innovation, customer sophistication, competition and new digital native entrants. The strategic element of success is a laser-focus on the customer experience and unprecedented agility in launching and adapting digital products and services to customer expectations. Any service provider that is not pivoting to a customer-centric digitalized product and service delivery model faces a steep uphill climb. Learn about joint innovations enabling rapid launch and fulfillment of new products and services through the digitalization of the BSS and OSS, thereby transforming the traditional CSP into a digital service provider.
Sigma Systems
VP of Marketing and Alliances


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