Bullying happens, regardless of age. Seniors may experience bullying from other seniors, family members or strangers. The Beyond Bullying: Building Healthy Seniors Communities video and toolkit were developed to help provide education on common bullying behaviours and alternative responses to these behaviours.
While bullying is most frequently associated with children and youth, it also occurs in senior communities and residences and of course to LGBTQ seniors. This session will discuss its’ frequency and harmful outcomes and will also outline techniques to reduce its prevalence.
The United Nations defines community development as "a process where community members come together to take collective action and generate solutions to common problems." Elder Abuse is a complex societal issue; it is common around the world, and our Province is no exception. Coordinated Community Response models are examples of how community development projects can start the process of addressing the very real issue of abuse against older adults in our communities.

Coordinators in our Province have been working to develop CCRs in 31 communities and regions of the province. They have experienced many of the same challenges and successes throughout their process of community engagement, but have also recognized that diversity in the province will determine what each response model will look like.

This presentation will show the importance of mobilizing communities to prevent elder abuse by engaging all levels of community in discussion, education, and development of programs to strengthen support networks for vulnerable older adults. The development of grassroots community leadership can add to the long-term success of Coordinated Community Response models, but there must be “buy-in” from the organization and government levels in order to guarantee sustainability of CCRs. 

This workshop will outline two safe house models developed to support elder abuse. The new safe house in Central Alberta and the safe house established in Edmonton through SAGE. 

You will learn how a community can be engaged in the development of a safe house.

The Seniors Protection Partnership has responded to elder abuse in the City of Edmonton for the past 20 years, through methods of intervention and prevention. This session will focus on the intervention side of our Team. We will be presenting case example(s). The case example(s) will be very complex in terms of needs of the seniors and the presenting issues from other family members.

The case(s) will show all of the complicating factors that make them challenging to coordinate an effective response and move towards some type of resolution for the senior.

The case(s) will demonstrate how the best laid plans can lead to varying degrees of success in the context of your desired outcomes.

This presentation will also inform you of what is important to do to ensure you have done your due diligence in reducing risk to the senior,( including the use of safety plans, screening and assessment tools and utilizing all the resources available to you and the senior.)

The presentation will be intriguing to the attendee with respect to the case example(s) and their levels and layers of complexity. It will have very practical information to adapt to your current working situation. 

Domestic violence and homicides happen across all age groups but are most often overlooked with older Canadians. Recent advances in domestic homicide research and

the work of death review committees suggests that these homicides represent a very heterogeneous problem with unique risk factors across diverse vulnerable groups. Older women represent one of these group who may not be considered at risk because of their age and often a lack of obvious risk factors such as a history of domestic violence and a recent separation. Older women may be most at risk when either they and/or their partners are facing significant mental health and health challenges as well as increasing social isolation. Lessons learned from domestic violence death review committees suggest a need for greater public awareness and professional training in regards to these warning signs. Beyond risk assessment, better safety planning and risk management strategies are required across the health, social service and justice sectors as well as enhanced coordinated services that share information in a timely basis. 

The presenters are lawyers from the Elder Law Program at Calgary Legal Guidance (CLG), which provides legal assistance to older adults They draw from their experiences representing older adults, and using the law to prevent elder abuse. This workshop begins with a short presentation on elder abuse and the law, including an overview of legal remedies in Alberta and how Alberta’s law compares to the law in other jurisdictions. In the second part of the workshop, the presenter will provide an overview of documents such as advanced directives, powers of attorney and wills. She also will describe issues to be considered when drafting these advance planning documents. In the third part of the workshop, the presenter will provide an overview of legal options in situations of elder abuse, with specific examples of legal remedies. She will also describe issues to be considered when choosing whether to pursue these legal options, and will offer tips about how to explain the law to clients. The workshop includes time for attendees to ask questions and for discussion. At the end of the workshop, handouts and resources will be made available. 
Financial abuse is when somebody tries to take or control something that belongs to you without your consent, whether that’s money, property or personal information. The Your Money Seniors seminar Financial Abuse: Protecting Your Money and Yourself talks about the risks of Powers of Attorney and joint accounts, gives participants the tools they need to spot and prevent financial abuse, and shares what to do if in need of help. Your Money Seniors is brought to you by the Canadian Bankers Association free-of-charge and is presented in English and French to seniors’ groups across Canada by bankers in local communities who volunteer their time and financial expertise.
Come learn how we are using Collective Impact to impact a complex issue with one of Edmonton’s diverse and marginalized populations.

Identifying elder abuse prevention and intervention with ethno cultural communities as a gap in services, the Seniors Protection Partnership (SPP) joined together with 3 partnering organizations to initiate the Immigrant Seniors Project.  

The project is a community engagement and community development project being conducted in 3 phases. The first phase is an Environmental Scan that examines the existing situation of elder abuse to better understand: the nature of the immigrant community needs; its strengths and challenges; the barriers faced when accessing formal services; the gaps in available services; and both formal and informal resources. The second phase brings together a cross-sector Working Team and uses community engagement and development to integrate the information from the Environmental Scan to formulate improvements to the SPP’s existing response. Finally, the third phase aims at formalizing an Implementation Plan. This pilot project aims to work out enhancements to SPP’s response with Edmonton’s Chinese and South Asian communities, with the intention to engage with the other immigrant communities in the future.  

At the end of the session, participants will leave with information about:

-the further layers of complexity of elder abuse in immigrant communities
-the gaps and barriers experienced by service users and service providers  
-the emergence of elder abuse in Alberta, overlaid by immigration trends in the same time period  
-insights into practical tools that can be developed to enhance elder abuse prevention and intervention services with ethno cultural communities  
-community engagement and community development processes being utilized in the project 

The session “Promoting Safety in Older Adults: Supporting those using abusive behaviour” aims to explore the concept of preventing and addressing elder abuse through engaging those labelled as “offenders”. To prevent and address elder abuse, community stakeholders recognize the need to focus on the older adults, as well as, the offenders. The “Coordinated Community Response to Elder Abuse” Action Team in Calgary conducted a literature and program review to investigate how to provide greater support for elder abuse offenders. Several recommendations for new research and evidence-based practice guidelines were identified. By sharing these recommendations with professionals, we hope to illustrate the need for growth in our approaches to elder abuse intervention with offenders, as well as effect change in the way we support our clients. Through the inclusion of programs and approaches that are inclusive to those who use abusive behaviour, we promote safety in the lives of older adults and encourage impactful change - for both the older adults, and those in their lives.
Today’s investment world seems riskier than ever as new investment scams are uncovered all the time. In this session, participants will learn about the common types of investment frauds targetting Alberta seniors, and ways to recognize and avoid them. Participants will also learn how to recognize a senior in financial distress and tools to help protect them. Participants will also hear how the Alberta Securities Commission (ASC), helps investors and the types of investigations currently being undertaken. 

The ASC is the regulatory agency responsible for administering the province's securities laws. It is entrusted with fostering a fair and efficient capital market in Alberta and with protecting investors. As a member of the Canadian Securities Administrators, the ASC works to improve, coordinate and harmonize the regulation of Canada's capital markets.

Social marketing is an approach used for developing activities/communication with objective of changing or maintaining behaviour of a person or group for benefit of an individual or a society. This tool combines commercial marketing ideas and social sciences for influencing behaviour in a cost-effective way. This tool helps:

1. Targeting a group to influence
2. Targeting behaviour to change  
3. Use of a medium for communication or influence  
4. Measure the result as well  

This tool can be used in positive form and negative form as well. For example, making a targeted group aware of negative consequences due bad behaviour is effective than communicating an advice of good behaviour. Social marketing was effectively used by the Government of Alberta for reducing deaths due to drunk driving. This approach can be used by urban and rural not-for-profit organizations as well for achieving targeted change in behaviour.

This presentation is divided in two parts. In the first part participants will understand what social marketing is and how it can be used for changing or maintaining behaviour. In the second part participants will form groups and will develop social marketing strategy for their own organization to communicate 'Stop Elder Abuse' in their own community. 

The City of Edmonton offers a group called "Relationships With Your Adult Children ......Time to Make Changes" since 1994.

We recognized that there was no support services being offered to older families specifically to seniors of adult children who were still having relationships issues with their adult children 

Issues identified by participants:
Adult children continuing to be dependent on them; adult children having mental health and addiction issues; and finally abuse being used towards them.  

Overall our goal is  to develop a facilitated peer support group that helps seniors cope better and find hope in their lives. 

Our presentation will cover group purpose, objectives; structure and process. We identify challenges and successes. We will provide some real case scenarios. This is a viable intervention approach that can be used in big centres and we would suggest (although still to be tested) small communities.

“The British Columbia Association of Community Response Networks is a provincial organization whose mandate is to facilitate the awareness and prevention of adult abuse, neglect and self neglect in the province by forming local communities response networks. The BC CRN acts on a grassroots level as a backbone organization that supports networks through ideas, small grants and mentorship resources within the 15 regions of BC. The association has no front line workers, but helps bring together agencies and service providers to work up a coordinated, collaborative local response to elder abuse, neglect and self-neglect.

The BC Association of CRNs was originally developed 25 years ago on the heels of the Adult Guardianship Act, and operates on the principles of non-intrusive support and trust building. It encourages the self-determination and meaningful participation of a variety of communities in order for these communities to develop their capacity on their own terms. The networks’ work is to listen to people’s needs and help them achieve their goals by putting them in touch with the right resources. First and foremost, the communities define what they need and not the other way around.”

The Elder Abuse Response Team is a collaborative partnership in the city of Calgary between Kerby Centre, CARYA and the Calgary Police Service. This partnership model allows for services to be provided to seniors and professionals in the areas of educational presentations, prevention services that include: direct client work with older adults facing low to medium risk cases of non-criminal forms of elder abuse, a consultation line that aims to build the capacity and support the needs of service providers in the community, and enforcement and protection of criminal elder abuse cases. All three components of this program work together to support the connections of seniors to specialized resources. There is a 24 hour phone line – the Elder Abuse Resource Line, shelter options for senior victims and criminal investigations of elder abuse. This team has specialized knowledge and experience in the areas of elder abuse such as mental and cognitive health/capacity, POA/PD, working with the OPGT, PPIC and other agencies, the vulnerabilities of adults being cared for by family or in care and complex criminal investigations involving older adults. This presentation will use case studies to demonstrate the multifaceted approach used by EART in protecting and advocating for seniors and their rights/needs.
A wicked paradox is captured in Billy Joel's classic lyrics (from River of Dreams, 1993): "Shades of grey wherever I go; the more I find out the less that I know; black and white is how it should be; but shades of grey are the colors I see." This session will grapple with the paradox that individuals, families, care providers and others face when they seek to understand what ageing really means. With a birth record, we can be certain about an individual's chronological age, but beyond that, it all becomes shades of grey. Efforts to understand and describe ageing become quickly frustrated with excessive certainty. However, overly-cautious language may also stifle meaningful dialogue and understanding. This theme will be explored using the model of frailty.
Every day we are bystanders to situations in which people need assistance. From the person outside the store asking us for change to our colleague who is being bullied in the

office to the motorist we drive past stranded on the road, there are countless moments in our daily lives in which we witness people in circumstances that have the potential to  cause them harm. How do we decide who to help and why? 

This presentation will provide an overview of social-psychological research and theories on bystander behavior. We will explore specific individual, situational, and social factors that facilitate positive action to provide assistance to others as well as common factors which inhibit action. We will examine the ways in which individuals elicit assistance, the possible barriers to soliciting help when needed, and the most common types of help individuals give and/or receive. Drawing on Latane and Darley’s bystander decision model, this session will conclude by highlighting the five pivotal steps that individuals must undertake to provide effective intervention to assist others in need.  

This session will expand on the keynote topic pertaining to the bystander effect as they pertain to violent behaviours broadly, the barriers and deterrents to bystander behaviour. Ways to promote pro-social bystander interventions.