Chair/Président: Camille Grange (HEC Montreal)   Digital Transformation in Healthcare: Role of IT outsourcing in creating public valueAuthor(s)/Auteur(s): Atul Sharma (HEC Montreal) Exploring the Bookstore and Uncovering Hidden Gems: Inventory Management and Value DiscoveryAuthor(s)/Auteur(s): Sidney Shapiro (University of Lethbridge Dhillon School of Business) & Alison Liu (U...

Chair/Président: James Denford (Royal Military College of Canada)  The Algorithmic Dilemma: Virtue Development in the Midst of Role Conflict and Role Ambiguity in Platform WorkAuthor(s)/Auteur(s): Thumsha Jayatilake (Carleton University) BEST PAPER/ MEILLEURE COMMUNICATIONWelcome to the machine: Algorithmic Management Exchange (AME) TheoryAuthor(s)/Auteur(s): Antoine Bujold ...

Presentation title: IT design: strategies to mitigate biasAbstract: With the increasing pervasiveness of technology in people’s lives, it becomes crucial to pay greater attention to the biases inherent in IT. Decision biases and heuristics have a considerable impact on technology ...

Chair/Président: Suchit Ahuja (Concordia University)  Symposium on IT Governance at the board level: a call for research and actionAuthor(s)/Auteur(s): Josianne Marsan (Universite Laval Faculte des Sciences de l'Administration), Lyne Bouchard (Universite Laval Faculte des Sciences de l'Administration) & Anne-Marie Croteau (Concordia University)IT governance is more important than ever, given the spread of technology acr...