Chair/Président: Grant Wilson (University of Regina) 

An Application of BERT Learning the Impact of COVID on the Errors of Dispensing Medications in Canadian Community Pharmacies Author(s)/Auteur(s): Gang Hu (SUNY Buffalo State College), Bo Yu (Dalhousie University), Carla Beaton (Pharmapod a Think Research Company), James Barker (Dalhousie University), Benoit Aubert (HEC Montreal) & Kimberley Sears (Queen's University) 

Service in Health Care Author(s)/Auteur(s): Claudia Steinke (University of Lethbridge), Helen Kelley (University of Lethbridge) & Olu Awosoga (University of Lethbridge) 

Sustaining Shared Leadership Despite Frequent Rotations: Detaching Individuals From Structures Author(s)/Auteur(s): Emilie Gibeau (Collège militaire royal du Canada)