ABSTRACT:Despite the existence of many different financial service providers, some consumers remain underserved and have limited access to funds or financial products. In some cases, access is limited by an individual’s financial history while in others it can be negatively impacted by their own confidence in their ability to navigate financial service firms. Technology has frequently been suggested as a possible solution to improving financial inclusion and while it brings distinct ad...

Chair/Président: Anand Bhardwaj (McGill University) AI and Entrepreneurship Research: A Call for Prospecting and Establishing the Scholarly AI Frontiers to Prevent a ‘Market for Lemons’Entrepreneurship has entered a new era shaped by AI, demanding accelerated scholarly advances to keep pace with thi...

Charlene Zietsma is a highly accomplished and renowned Canadian organizational researcher. She is the Max McGraw Professor of Sustainable Enterprise at SEAS and at the Ross School of Business. She previously held appointments at Pennsylvania State University, York University (Toronto), Western University and the University of Victoria. She is an International Research Fellow of the Oxford University Centre for Corporate Reputation and earned her doctorate at the University of British Columbia...