We all want to be heard. We want to know someone cares about what we have to say. As teachers, this may be one of our most important roles in the profession – showing those around us that we are listening. These communication skills are often hard to find in the middle of the noise of life around us, and yet vital for the healthy functioning of a school. Peter takes a look at some of the fundamental principles of communication. Examples, stories, and role playing with one another will help us all sharpen these vital skills.