Giovanna Centonze received her MSc in Management Engineering from the Polytechnic of Milan (Italy) and an MA in Development Economics from the University of East Anglia (UK). She has worked in different sectors - business consultancy, healthcare, UN, ONG, management engineering – and currently working as optimisation analyst at Geneva public transport enterprise (TPG). Within TPG, Giovanna Centonze is in charge of performing analysis of big data, partly from systems embedded in our vehicles, in order to pilot decisions in terms of security, service performance and optimisation of internal processes.