Back to Basics - People, Paws and Purpose: Transformative strategies for elevating community engagement through client services and hospitality
My Session Status
When:
14:30, الإثنين 18 مارس 2024
(1 hour)
Where:
Crowne Plaza Warwick
- Grand Ball Room
Providing excellent client services is essential to building trust and positive partnerships between your agency and the community. But what if we took it beyond the front desk, and implemented a culture of hospitality across the entire organization? Attendees will leave the session understanding
- Difference between client services and hospitality
- Understanding the importance of a consistent experience across your agency
- And how all of this comes down to unlocking the ultimate solution: People!
