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Establishing a Helpline within Your Animal Welfare Organization

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What:
Talk
When:
2:00 PM, Sunday 31 Mar 2019 (1 hour 30 minutes)
Breaks:
Break    03:30 PM to 03:45 PM (15 minutes)
Where:
Theme:
Track C
Tag:
Community
Overview of Our Companions Helpline, its origin, history, timeline and current framework with mission of being proactive and providing programs with goal of pet retention.

Inquiries include:

    Cat, Dog, Small Animal Behavior Assistance
    Dog Training
    Community Cat Assistance
    Emergency Veterinary Assistance
    Low Cost S/N
    Cat, Dog, Small Animal Adoption
    Cat, Dog, Small Animal Placement
    Wildlife Assistance
    Lost/Found Pet Assistance
    Foster Care Assistance

Prompt response by trained staff and volunteers, offering substantive solutions, can lead to pet retention as an alternative to surrendering a pet, thereby minimizing intake into shelters.

Intended audience: Frontline Staff, Senior Management/CEO, Board Members, Volunteers

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