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Monday 6 April, 2020

Time Zone: (GMT-05:00) Eastern Time (US & Canada)
7:00 AM
Yoga in the Hanover Room
7:00 AM - 7:45 AM | 45 minutes
8:00 AM
Registration and Breakfast
Radisson Hotel Nashua - Grand Ballroom
8:00 AM - 9:00 AM | 1 hour
9:00 AM
Welcome to the Conference
Radisson Hotel Nashua - Grand Ballroom
9:00 AM - 9:30 AM | 30 minutes
9:30 AM
GENERAL SESSION: Animals We Are Placing in the Community
Radisson Hotel Nashua - Grand Ballroom
9:30 AM - 11:00 AM | 1 hour 30 minutes
11:00 AM
Vendor & Exhibitor Break
11:00 AM - 11:30 AM | 30 minutes
11:30 AM
Implementing Enrichment and Playgroups at Your Shelter
Radisson Hotel Nashua - Track A
11:30 AM - 1:00 PM | 1 hour 30 minutes
Empathy: The Prescription for Better Client Relationships
Radisson Hotel Nashua - Track C
11:30 AM - 1:00 PM | 1 hour 30 minutes

Some clients will be irate, some will be full of questions, a few will be uncomfortable and act out, and others will want as little contact as possible. Knowing how to deal with each client will have a big impact on customer relations – and over the long term the brand of your organization. Discover how an increase in empathy and emotional ...

Best practices for companion birds – housing, nutrition, and enrichment
Radisson Hotel Nashua - Track B
11:30 AM - 1:00 PM | 1 hour 30 minutes

This presentation will aid anyone looking for knowledge on basic temporary care of companion birds (African Grey to Zebra Finches). The session will review visual medical checks, nutrition, and setting up housing (arrangement for safety of birds and Staff/Volunteers). In addition, discussion on ‘Undesired’ behavior, to watch, and creating e...

1:00 PM
Vendor & Exhibitor Lunch
1:00 PM - 2:00 PM | 1 hour
2:00 PM
The Forgotten Pets of Domestic Violence
Radisson Hotel Nashua - Track A
2:00 PM - 3:30 PM | 1 hour 30 minutes
A New Look At Enrichment and Building Sustainable Enrichment Programs
Radisson Hotel Nashua - Track C
2:00 PM - 3:30 PM | 1 hour 30 minutes
Crash Course in Rodent Care & Adoptability
Radisson Hotel Nashua - Track B
2:00 PM - 3:30 PM | 1 hour 30 minutes
3:30 PM
Vendor & Exhibitor Break
3:30 PM - 3:45 PM | 15 minutes
3:45 PM
Beyond Spay/Neuter: Innovative Programs & Practices to Decrease the Number of Pets Relinquished to Animal Shelters & Rescue Groups
Radisson Hotel Nashua - Track A
3:45 PM - 5:15 PM | 1 hour 30 minutes
Association of Animal Welfare Administrators: Companion Animal Transport Best Practices
Radisson Hotel Nashua - Track C
3:45 PM - 5:15 PM | 1 hour 30 minutes
There is a goat at the shelter, now what?
Radisson Hotel Nashua - Track B
3:45 PM - 5:15 PM | 1 hour 30 minutes
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