We'll dive into a successful campaign that combines a modern approach with traditional best practices and show how it boosted revenue in a slow summer fundraising season. Attendees will leave empowered to create inclusive, compassionate campaigns without sacrificing revenue or lives saved.Topics include:Leading with empathy and inclusivityStrength-Based MessagingCompassionate StorytellingPositioning donors as partners, not saviors

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We'll introduce the concept of L.E.G.S. (Learning, Environment, Genetics, and Self) and discuss how to use this model within the shelter to improve match-making for dogs, enrichment, handling, and more. Attendees will delve into why breed and genetics matter and how to better support both adopters and dogs in their care.

Shelters often run at full speed — juggling adoptions, events, appeals, and daily operations — leaving little time to think about major gifts. But transformational giving doesn’t have to wait for a big campaign or a full-time development staff. In this session, we’ll explore how simple, authentic conversations with your volunteers and donors can uncover leadership-level gift potential. You’ll leave with practical, low-lift strategies to connect your supporters’ passions with your shelter’s fu...

Are you struggling to make decisions for dogs when it comes to their behavior? Are you seeing dogs returned for serious behaviors, or worried you may be euthanizing dogs who could find homes? Do you struggle to figure out what behaviors you can work on in the shelter? You're not alone! This presentation will give you practical steps for building adoptability criteria, decision guidelines for euthanasia, and reasonable training and enrichment strategies for "gray area" dogs in your care.

In this session, we will have a panel led by Community Cats Podcast host, Stacy LeBaron, to share the story of how two Massachusetts communities have significantly reduced their cat population over the years. Executive Directors, Crystal Arnott(Lowell Humane Society) and Karen Glass(Merrimack River Feline Rescue Society) will share statistics and their experience on what programs and support was needed in orde...

This presentation thinks about the humans affected during behavioral euthanasia; staff, volunteers, and adopters.  The speakers will aim to reframe behavioral euthanasia through a lens of public safety, the emotional difficulties owners face making this decision themselves, and organizational responsibility. Dr. Carly will share her real-world experiences speaking to owners about the decision-making process and how they grapple with managing a dog with behavioral concerns.Attendee...