This presentation will talk about the history of the Community Cat Program at the Animal Welfare League of Arlington (AWLA) in Arlington, Virginia including where we were, where we are now, and how we got there. We will discuss how to garner successful support and buy-in for a jurisdiction-wide program, how to resolve the most common community cat conflicts, and what additional suppor...

Biases based on our upbringing, beliefs, and worldview influence how we interact with others. For those in the public service profession who deal with people across different walks of life, these biases shape how the job is carried out. This session explores biases and cynicism – how they develop and their unconscious influence on our decisions and actions, and how to overcome or work around them with awareness of these variables in animal care and control.