Stories and messages influence what people think is true. They trigger our brains to ask: What's the problem, who is responsible, and what's the solution? They power thinking about critical issues like overwhelmed shelters, access to care, cruelty, and pet ownership. The problem is that mainstream stories give us the wrong answers. We're stuck with stereotypes, shaming, villainizing, and burnout. We must messa...

We all want successful adoptions, and part of making that happen includes preparing not only the adopters but the animals, too. This important, but often overlooked, preparation helps reduce stress (and stress-related illnesses) when animals leave shelters or foster homes and move into new homes with new people. Happy, healthy, less-stressed, and better-prepared pets also mean happier adopters, fewer returns, and better chances for family bonding and positive life-long relationships. This ses...

In this presentation attendees will learn how to accurately age, assess and care for orphaned neonatal kittens. They will also learn how to recognize the signs and symptoms of fading kitten syndrome and how to combat it. 

We'll introduce the concept of L.E.G.S. (Learning, Environment, Genetics, and Self) and discuss how to use this model within the shelter to improve match-making for dogs, enrichment, handling, and more. Attendees will delve into why breed and genetics matter and how to better support both adopters and dogs in their care.

This presentation will talk about the history of the Community Cat Program at the Animal Welfare League of Arlington (AWLA) in Arlington, Virginia including where we were, where we are now, and how we got there. We will discuss how to garner successful support and buy-in for a jurisdiction-wide program, how to resolve the most common community cat conflicts, and what additional suppor...

In this session, we will have a panel led by Community Cats Podcast host, Stacy LeBaron, to share the story of how two Massachusetts communities have significantly reduced their cat population over the years. Executive Directors, Crystal Arnott(Lowell Humane Society) and Karen Glass(Merrimack River Feline Rescue Society) will share statistics and their experience on what programs and support was needed in orde...

Employees start their new job with eagerness and enthusiasm for what is to come. But what happens when our training programs do not set up our employees for success? The employees become disengaged, under perform, or do not meet the job expectations. Sound familiar? Learn how to create a robust training program that not only engages employees in their work but also allows for advancement in their career with meaningful work...

Biases based on our upbringing, beliefs, and worldview influence how we interact with others. For those in the public service profession who deal with people across different walks of life, these biases shape how the job is carried out. This session explores biases and cynicism – how they develop and their unconscious influence on our decisions and actions, and how to overcome or work around them with awareness of these variables in animal care and control.