MSPCA launched a collaborative program in Massachusetts, called MASS, aimed at working together to increase adoptions, decrease euthanasia, and build a community of practice around developing behavior strategies to help the animals in shelters that struggle the most. This panel discussion will include key members of the coalition (Dakin Humane Society, MSPCA, and Berkshire Humane Society) who will talk about progress, what positive changes the groups have had that were unexpected, as well as ...

Stories and messages influence what people think is true. They trigger our brains to ask: What's the problem, who is responsible, and what's the solution? They power thinking about critical issues like overwhelmed shelters, access to care, cruelty, and pet ownership. The problem is that mainstream stories give us the wrong answers. We're stuck with stereotypes, shaming, villainizing, and burnout. We must messa...

Struggling to engage your employees and turn feedback into meaningful change? You're not alone. Many organizations face challenges in seeking, analyzing, and acting on feedback, yet engaged employees are more productive and committed. Join us as we explore the importance of empowering employee voices, featuring the Animal Rescue League of Boston's journey in making feedback central to their culture. Learn to develop a feedback-rich environment, analyze employee input, transform feedback into ...

We use language as a mode of communication every day and can understandably overlook that the words we utilize are rooted in history. Being aware of history, as that which is impacted by cultural and political forces, can actually help us to build compassion, empathy, and inclusion – all of which not only lead to positive outcomes, but also to a deep personal joy in knowing that we have played a part in bringi...

Tale of Two Cities: How New England shelters are assisting southern partners. This presentation will have representatives from Miami Dade Animal Services as they speak about their capacity challenges, how they're addressing them locally and the role of transport partners in the east. East coast representatives will outline how they are able to accommodate additional population amid a more challenging local pop...

Shelters often run at full speed — juggling adoptions, events, appeals, and daily operations — leaving little time to think about major gifts. But transformational giving doesn’t have to wait for a big campaign or a full-time development staff. In this session, we’ll explore how simple, authentic conversations with your volunteers and donors can uncover leadership-level gift potential. You’ll leave with practical, low-lift strategies to connect your supporters’ passions with your shelter’s fu...

This presentation thinks about the humans affected during behavioral euthanasia; staff, volunteers, and adopters.  The speakers will aim to reframe behavioral euthanasia through a lens of public safety, the emotional difficulties owners face making this decision themselves, and organizational responsibility. Dr. Carly will share her real-world experiences speaking to owners about the decision-making process and how they grapple with managing a dog with behavioral concerns.Attendee...

Join us for an engaging session featuring two New England animal shelters, the Potter League and the Animal Rescue League of Boston, as they share insights on the vital role of partnerships with non-animal welfare organizations. Hear how these organizations are using collaborations with non-animal organizations to enhance animal welfare, improve community outreach, and support efforts to keep pets and people together. Both organizations will share their strategies and success stories that hig...

When organizations launch access to care programs like Pets for Life, we often think of them as standalone programs. The MSPCA and Wisconsin Humane Society have access to care programs that have impacted nearly every aspect of our orgs. In this session, we'll share how our outreach teams got to know people in our communities, that perspective and information spread across the organization. Bringing the community's perspective into our organizations has helped us to rethink organizational appr...

Biases based on our upbringing, beliefs, and worldview influence how we interact with others. For those in the public service profession who deal with people across different walks of life, these biases shape how the job is carried out. This session explores biases and cynicism – how they develop and their unconscious influence on our decisions and actions, and how to overcome or work around them with awareness of these variables in animal care and control.