MSPCA launched a collaborative program in Massachusetts, called MASS, aimed at working together to increase adoptions, decrease euthanasia, and build a community of practice around developing behavior strategies to help the animals in shelters that struggle the most. This panel discussion will include key members of the coalition (Dakin Humane Society, MSPCA, and Berkshire Humane Society) who will talk about progress, what positive changes the groups have had that were unexpected, as well as ...

Struggling to engage your employees and turn feedback into meaningful change? You're not alone. Many organizations face challenges in seeking, analyzing, and acting on feedback, yet engaged employees are more productive and committed. Join us as we explore the importance of empowering employee voices, featuring the Animal Rescue League of Boston's journey in making feedback central to their culture. Learn to develop a feedback-rich environment, analyze employee input, transform feedback into ...

In this presentation attendees will learn how to accurately age, assess and care for orphaned neonatal kittens. They will also learn how to recognize the signs and symptoms of fading kitten syndrome and how to combat it. 

We use language as a mode of communication every day and can understandably overlook that the words we utilize are rooted in history. Being aware of history, as that which is impacted by cultural and political forces, can actually help us to build compassion, empathy, and inclusion – all of which not only lead to positive outcomes, but also to a deep personal joy in knowing that we have played a part in bringi...

We'll dive into a successful campaign that combines a modern approach with traditional best practices and show how it boosted revenue in a slow summer fundraising season. Attendees will leave empowered to create inclusive, compassionate campaigns without sacrificing revenue or lives saved.Topics include:Leading with empathy and inclusivityStrength-Based MessagingCompassionate StorytellingPositioning donors as partners, not saviors

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Are you struggling to make decisions for dogs when it comes to their behavior? Are you seeing dogs returned for serious behaviors, or worried you may be euthanizing dogs who could find homes? Do you struggle to figure out what behaviors you can work on in the shelter? You're not alone! This presentation will give you practical steps for building adoptability criteria, decision guidelines for euthanasia, and reasonable training and enrichment strategies for "gray area" dogs in your care.

This presentation thinks about the humans affected during behavioral euthanasia; staff, volunteers, and adopters.  The speakers will aim to reframe behavioral euthanasia through a lens of public safety, the emotional difficulties owners face making this decision themselves, and organizational responsibility. Dr. Carly will share her real-world experiences speaking to owners about the decision-making process and how they grapple with managing a dog with behavioral concerns.Attendee...

Join us for an engaging session featuring two New England animal shelters, the Potter League and the Animal Rescue League of Boston, as they share insights on the vital role of partnerships with non-animal welfare organizations. Hear how these organizations are using collaborations with non-animal organizations to enhance animal welfare, improve community outreach, and support efforts to keep pets and people together. Both organizations will share their strategies and success stories that hig...

In this AVMA Wellbeing Educator presentation we explore why rudeness in the workplace is on the rise, how we can address challenging behaviors, and why attempts to control others’ behaviors at best aren’t effective. We will also share how to leverage and apply the superpowers veterinary and animal welfare professionals already possess when working with reactivity in animals, to difficult encounters with humans.  Participants can expect to learn about:Factors t...