Join us for an engaging session featuring two New England animal shelters, the Potter League and the Animal Rescue League of Boston, as they share insights on the vital role of partnerships with non-animal welfare organizations. Hear how these organizations are using collaborations with non-animal organizations to enhance animal welfare, improve community outreach, and support efforts to keep pets and people together. Both organizations will share their strategies and success stories that hig...

Employees start their new job with eagerness and enthusiasm for what is to come. But what happens when our training programs do not set up our employees for success? The employees become disengaged, under perform, or do not meet the job expectations. Sound familiar? Learn how to create a robust training program that not only engages employees in their work but also allows for advancement in their career with meaningful work...

Biases based on our upbringing, beliefs, and worldview influence how we interact with others. For those in the public service profession who deal with people across different walks of life, these biases shape how the job is carried out. This session explores biases and cynicism – how they develop and their unconscious influence on our decisions and actions, and how to overcome or work around them with awareness of these variables in animal care and control.