Kenny Rivera
Elementy, w których Kenny Rivera attends
poniedziałek 18 marzec, 2024
CARE partners with community-based individuals & marginalized community organizations to identify needs & priorities, then develop & implement equitable, accessible, & community-led solutions for people & pets. We’ll discuss research behind this approach & suggestions for integrating community wisdom into evaluating your program. Attendees will understand how shifting community engagement to partnership, not servitude, advances health equity & promotes comprehensiv...
This session will cover basic dog body language and fear-free handling and is intended for those new to animal welfare or anyone looking to brush up on their knowledge. Back to Basics: Dog Behavior, Body Language & Fear Free Handling is good for 1 CEU for CPDT-KA certificants. Attendees must bring their certificate number to the session and check in with the N...
Why do so many animal health care professionals dread working with cats? Is the way we engage with cats and their owners creating a roadblock to care? When we adjust how we handle and communicate with cats and their people, we will actually look forward to those interactions. This will open the door to developing a more successful relationship with this often misunderstood species and you will gain a reputation for being "c...
Providing excellent client services is essential to building trust and positive partnerships between your agency and the community. But what if we took it beyond the front desk, and implemented a culture of hospitality across the entire organization? Attendees will leave the session understandingDifference between client services and hospitality
Wind down from the day and enjoy some tasty snacks and beverages while getting to know fellow attendees and partaking in some or all of the many activities including arts and crafts, various board games, tarot card readings, cornhole, jumbo Jenga, a photo booth and more.
wtorek 19 marzec, 2024
Workplace culture and environment are critical components to animal lifesaving. It can be the difference between team members who are engaged or burned out, pet owners feeling welcomed or judged, volunteers working with or against us – all of these dynamics either positively or negatively impact animal outcomes. While Diversity, equity and inclusion (DEI) have become the mainstream ap...
AWOs and startups may sound very different from the outside, but on the inside, we look alike! We all have big goals and few resources to achieve them. We have impossibly long to-do lists. We operate in an environment where the only constant is change. From how we approach meetings, to prioritizing what work needs to be done now versus later, to staying focused on your goals in chaotic environments, this session will share practical st...
Do you struggle with volunteers who interact inappropriately with dogs? Are staff and volunteers often at odds over behavior or training? Is sharing a euthanasia decision with volunteers actively traumatizing them and you? This presentation will talk about how to build a strong dog volunteer program that gets everyone on the same team to help dogs without a toxic culture. Takeaways include concrete steps on recruitment, training, discu...
Caring for shelter animals involves making decisions, often challenging ones, day in and day out. Whether you're working in shelter administration, operations, medicine, or behavior (or all of the above), you've likely experienced the fatigue that comes with decision-making. Join us to recognize that we aren't alone and that we can implement strategies including effective communication techniques, collaborative decision-mak...
Caring for shelter animals involves making decisions, often challenging ones, day in and day out. Whether you're working in shelter administration, operations, medicine, or behavior (or all of the above), you've likely experienced the fatigue that comes with decision-making. Join us to recognize that we aren't alone and that we can implement strategies including effective communication techniques, collaborative decision-mak...