In this interactive session we will review the basics behind an intake exam and explore some of the most common findings in each species.

Let’s use real world examples of what it looks like when people can’t or don’t get needed medical care for their pets. We will examine cases and generate creative solutions to common barriers faced, then facilitate creative pathways of alternative approaches through REDI. These opportunities help increase awareness of barriers and motivate proactive steps to encourage inclusion of these communities. This results in increased preventive care, animal and human health, and pets staying home.

Why do so many animal health care professionals dread working with cats?  Is the way we engage with cats and their owners creating a roadblock to care?  When we adjust how we handle and communicate with cats and their people, we will actually look forward to those interactions. This will open the door to developing a more successful relationship with this often misunderstood species and you will gain a reputation for being "c...

Providing excellent client services is essential to building trust and positive partnerships between your agency and the community. But what if we took it beyond the front desk, and implemented a culture of hospitality across the entire organization? Attendees will leave the session understandingDifference between client services and hospitality  

Wind down from the day and enjoy some tasty snacks and beverages while getting to know fellow attendees and partaking in some or all of the many activities including arts and crafts, various board games, tarot card readings, cornhole, jumbo Jenga, a photo booth and more.

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This panel includes representatives from the MSPCA, the Animal Rescue League of Boston, and Save the Unicorns. The panelists will describe how their organizations have rebooted their foster programs to engage more foster volunteers by specific foster need, break down barriers to fostering, increase training, and gain support for some animals that have been hard to find foster options for. 

Pet owners are working harder than ever to keep their pets as lifelong companions, yet few social services agencies have programs that support the bond between humans and animals. BestyBnB seeks to change that by partnering with social services agencies and animal welfare agencies to prevent unnecessary owner surrenders. In this session, you will learn steps toward partnering with social services agencies to create a holistic network o...

Enjoy delicious appetizers and drinks while chatting with other conference attendees. Tours will be offered for a behind-the-scenes look at the Rhode Island SPCA’s new facility which opened last fall.This event is being held at the Rhode Island SPCA which is located at 155 Plan Way, Warwick, RI. 

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