CARE partners with community-based individuals & marginalized community organizations to identify needs & priorities, then develop & implement equitable, accessible, & community-led solutions for people & pets. We’ll discuss research behind this approach & suggestions for integrating community wisdom into evaluating your program. Attendees will understand how shifting community engagement to partnership, not servitude, advances health equity & promotes comprehensiv...

Let’s use real world examples of what it looks like when people can’t or don’t get needed medical care for their pets. We will examine cases and generate creative solutions to common barriers faced, then facilitate creative pathways of alternative approaches through REDI. These opportunities help increase awareness of barriers and motivate proactive steps to encourage inclusion of these communities. This results in increased preventive care, animal and human health, and pets staying home.

Are you guilty of policing poverty within the animal welfare industry? Let’s explore the impact of decisions made by animal control, shelters, and veterinary professionals on families in need of support. Challenge your mindset as we discuss alternatives to removing pets from homes, ticketing families with citations, and reactive practices, emphasizing resource provision over judgment. Attendees will gain insights on distinguishing malice from poverty in their practices, fostering positive tra...

Providing excellent client services is essential to building trust and positive partnerships between your agency and the community. But what if we took it beyond the front desk, and implemented a culture of hospitality across the entire organization? Attendees will leave the session understandingDifference between client services and hospitality