MSPCA launched a collaborative program in Massachusetts, called MASS, aimed at working together to increase adoptions, decrease euthanasia, and build a community of practice around developing behavior strategies to help the animals in shelters that struggle the most. This panel discussion will include key members of the coalition (Dakin Humane Society, MSPCA, and Berkshire Humane Society) who will talk about progress, what positive changes the groups have had that were unexpected, as well as ...

Struggling to engage your employees and turn feedback into meaningful change? You're not alone. Many organizations face challenges in seeking, analyzing, and acting on feedback, yet engaged employees are more productive and committed. Join us as we explore the importance of empowering employee voices, featuring the Animal Rescue League of Boston's journey in making feedback central to their culture. Learn to develop a feedback-rich environment, analyze employee input, transform feedback into ...

Join us for an engaging session featuring two New England animal shelters, the Potter League and the Animal Rescue League of Boston, as they share insights on the vital role of partnerships with non-animal welfare organizations. Hear how these organizations are using collaborations with non-animal organizations to enhance animal welfare, improve community outreach, and support efforts to keep pets and people together. Both organizations will share their strategies and success stories that hig...

Employees start their new job with eagerness and enthusiasm for what is to come. But what happens when our training programs do not set up our employees for success? The employees become disengaged, under perform, or do not meet the job expectations. Sound familiar? Learn how to create a robust training program that not only engages employees in their work but also allows for advancement in their career with meaningful work...

In this AVMA Wellbeing Educator presentation we explore why rudeness in the workplace is on the rise, how we can address challenging behaviors, and why attempts to control others’ behaviors at best aren’t effective. We will also share how to leverage and apply the superpowers veterinary and animal welfare professionals already possess when working with reactivity in animals, to difficult encounters with humans.  Participants can expect to learn about:Factors t...