Joann leads TM Forum’s strategy and roadmap for growth Beyond Connectivity, helping member companies to develop their diversification strategy to grow their business. 

She is a transformative technology leader who has led the development of two of the most successful areas of TM Forum, Open APIs and Business Architecture. The Open APIs from concept to global adoption in the Telecommunications industry and the Business Architecture methodology as the pivotal framework to enable capability driven diversification for growth into and beyond new market opportunities.  

Joann is a proven technology leader, with over 25 years industry experience, initially in consumer electronics and subsequently in Telecommunications working at both network and OSS/BSS architectural layers. Joann is TM Forum’s representative on Global Industry Organisations (GIO), leading the Digital Health initiative and represents TM Forum on NGIoT, Next Generation IoT and advisory board to the European Union. Joann also represents TM Forum in the 5GEM, Enabled Manufacturing project, a consortium led by Ford Motor Car and Vodafone. Joann was recognized as one of the most impactful women in technology in Sept this year.   She graduated with first class honors, BSc in Information Technology majoring in Telecommunications from Dublin City University and MBA from Open University.